Frequently asked questions

Standard delivery takes 3–7 business days, depending on your location. You will receive a tracking link by email as soon as your order has been dispatched, and you can follow it from your account at any time.

Yes — shipping is free on every order, with no minimum spend. It is applied automatically at checkout, so there is nothing for you to do.

Absolutely. Once your order is dispatched you will receive a confirmation email with your tracking number. You can also sign in and follow your order from Order History, or use the Track Order page with your tracking number.

Weekend delivery depends on your location and the courier. Orders are processed on business days (Monday–Friday), and couriers may still deliver on a Saturday in some areas.

We offer a 30-day return policy on most items. Products must be unused, in their original condition, and returned in their original packaging. To start a return, contact our support team with your order number. Once we receive and inspect the item, your refund is processed within 5–7 business days.

We are sorry about that. Contact our support team within 48 hours of delivery with your order number and a photo of the item. We will arrange a replacement or a full refund at no cost to you, and we aim to resolve these within 24–48 hours.

Refunds are processed within 5–7 business days of us receiving your returned item. How quickly it appears on your statement depends on your bank or card provider. You will get an email confirmation once the refund has been issued.

We accept Visa and Mastercard credit and debit cards. Payments are handled by Stripe over an encrypted connection — your card details are entered with Stripe and never touch our servers.

Yes. All payments are processed through Stripe, an encrypted, PCI-compliant payment gateway. We do not store your card details, and the whole site is served over SSL.

You can cancel or change an order any time before it is dispatched — contact our support team with your order number as soon as you can. Once an order has shipped it cannot be cancelled, but you can return it after delivery.

You need an account to check out, and it takes a moment to create. It also lets you track orders, keep a wishlist, see your purchase history, and check out faster next time.

PeytonGhalib covers car accessories, cushions, garden, gifts, home decor & interior, jewelry — and we are always expanding the catalogue. Browse the shop to see everything currently in stock.

Yes. We source from verified suppliers and trusted brands, and every item is quality-checked before it reaches you. If a product ever fails to match its description, we will make it right.

Add it to your wishlist and it will be waiting for you when it returns. You can also contact support and we will help you find an alternative or give you an estimated restock date.