Frequently asked questions

Standard delivery takes 5–7 business days after your order ships to a U.S. address. We email you a tracking link as soon as it is on its way, and you can follow it from your account at any time.

Orders of $30 or more ship free to any U.S. address; smaller orders pay a flat $4.99. Add-on items ship free when your order reaches the minimum. It is applied automatically at checkout.

Not at the moment. PeytonGhalib currently delivers to addresses in the United States only.

Yes. Enter the recipient's name and address as the shipping address at checkout, and we will send the order straight to them.

Absolutely. Once your order is dispatched you will receive a confirmation email with your tracking number. You can also sign in and follow your order from Order History, or use the Track Order page with your tracking number.

Weekend delivery depends on your location and the carrier. We process orders on business days (Monday through Friday), and carriers may still deliver on a Saturday in some areas.

You can return an item within 30 days of delivery. It must be unused, in its original packaging, with every piece included. To start a return, email our support team with your order number. Once we receive and inspect the item, we process your refund within 5–7 business days.

You can return an opened item if it is unused, complete, and in good condition. If it shows signs of use, has missing pieces, or has damaged packaging, we may issue a partial refund instead of a full one.

We are sorry about that. Contact our support team within 48 hours of delivery with your order number and a photo of the item and its packaging. We will arrange a replacement or a full refund at no cost to you, and we aim to resolve these within 24–48 hours.

Refunds are processed within 5–7 business days of us receiving your returned item. How quickly it appears on your statement depends on your bank or card provider. You will get an email confirmation once the refund has been issued.

We accept Visa, Mastercard and American Express cards, plus PayPal. Payments are handled by Stripe over an encrypted connection — your card details are entered with Stripe and never touch our servers.

Yes. All payments are processed through Stripe, an encrypted, PCI-compliant payment gateway. We do not store your card details, and the whole site is served over SSL.

You can cancel or change an order any time before it is dispatched — contact our support team with your order number as soon as you can. Once an order has shipped it cannot be cancelled, but you can return it after delivery.

No. You can check out as a guest. We create an account from your order details and email you a link to set a password, so you can track orders, keep a wishlist, and check out faster next time.

PeytonGhalib sells car accessories, cushions, garden, gifts, halloween, home essentials, jewelry, kitchen accessories, lamps, pet supplies, storage & organization, toys, water bottles, and we keep adding new products. Browse the shop to see everything in stock right now.

Check the recommended age on the product page and on the packaging, then match it to your child's age and interests. Toys for ages 3 and up can contain small parts that are a choking hazard for younger children, so keep them away from kids under 3.

It varies by toy. Check the product description and packaging to see whether batteries are included or required. If you are not sure, email us before you order and we will check for you.

Yes. We source from verified suppliers and trusted brands, and every item is quality-checked before it reaches you. If a product ever fails to match its description, we will make it right.

Add it to your wishlist so you can find it quickly when it returns. You can also contact support, and we will help you find a similar item or give you an estimated restock date.